Privacy Policy
Last updated: December 5, 2025
Introduction
At MerryMotions ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service to create personalized Christmas video cards.
Information We Collect
Personal Information
When you create an account or make a purchase, we collect information such as your name, email address, and payment information. This information is necessary to process your orders and provide customer support.
Photos and Content
When you upload photos to create your video cards, we temporarily store these images on our secure servers. All uploaded photos are automatically deleted from our servers after 48 hours to protect your privacy.
Usage Data
We collect information about how you interact with our website, including pages visited, time spent on pages, and features used. This helps us improve our service.
How We Use Your Information
- •To process and fulfill your video card orders
- •To communicate with you about your orders and provide customer support
- •To improve our service and develop new features
- •To send you important updates about our service (you can opt out at any time)
- •To detect and prevent fraud or abuse
Data Security
We implement industry-standard security measures to protect your information:
- •Bank-level encryption for all data transmission
- •Secure payment processing through Stripe
- •Automatic deletion of uploaded photos after 48 hours
- •Regular security audits and updates
Third-Party Services
We use trusted third-party services to operate our platform:
- •Stripe: For secure payment processing. Stripe's privacy policy applies to payment data.
- •Cloud Storage: For temporary storage of your uploaded photos (deleted after 48 hours).
Your Rights
You have the right to:
- •Access your personal information
- •Request correction of inaccurate information
- •Request deletion of your account and data
- •Opt out of marketing communications
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@merrymotions.com or visit our Contact Support page.